Customer Services Customer Services
Delivery Information
GET NOTIFIED WHEN YOUR ORDER WILL ARRIVE
We use DPD as our main courier and they will give you a 1 hour delivery window notification via SMS or Email informing you when your order will arrive. If the date or time is not convenient, you will have the ability to arrange for a more suitable time for your parcel to arrive.
United Kingdom
Delivery Service | Charges |
---|---|
Free UK Mainland Delivery Within 2-6 working days |
FREE |
Standard UK Delivery Within 1-3 working days |
£5.99 (inc VAT) |
Next Day Delivery Order by 2pm for Next Day |
£8.34 (inc VAT) |
International Delivery
If your country isn't listed here we can do a custom delivery quote for you, please contact us.
Albania
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
American Samoa
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Andorra
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Anguilla
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Argentina
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Aruba
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Australia
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Austria
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Azerbaijan
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Bahamas
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Bahrain
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Barbados
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Belgium
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Benin
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Bermuda
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Bhutan
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Bolivia
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Bonaire, Saint Eustatius
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Bosnia And Herzegovina
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Botswana
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Brunei Darussalam
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Bulgaria
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Burundi
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Cambodia
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Cameroon
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Canada
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Canary Islands
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Cape Verde
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Cayman Islands
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Chad
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Chile
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Comoros
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Cook Islands
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Costa Rica
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Croatia
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Curaçao
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Cyprus
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Czech Republic
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Denmark
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Djibouti
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Dominica
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Ecuador
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Egypt
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
El Salvador
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Equatorial Guinea
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Estonia
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Falkland Islands (Malvinas)
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Faroe Islands
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Fiji
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Finland
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
France
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
French Guiana
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
French Polynesia
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Gabon
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Gambia
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Germany
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Ghana
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Gibraltar
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Greece
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Greenland
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Grenada
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Guadeloupe
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Guam
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Guatemala
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Guernsey
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Guinea
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Guyana
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Honduras
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Hong Kong
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Hungary
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Iceland
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Ireland
Delivery service | Charges |
---|---|
Standard Delivery |
£11.50 |
Isle Of Man
Delivery service | Charges |
---|---|
Standard Delivery |
£16.99 |
Italy
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Jamaica
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Japan
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Jersey
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Jordan
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Kiribati
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Korea, South
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Kuwait
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Lao People's Democratic Republic
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Latvia
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Lesotho
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Liechtenstein
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Lithuania
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Luxembourg
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Macao
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Macedonia
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Madagascar
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Malawi
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Malaysia
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Maldives
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Mali
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Malta
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Marshall Islands
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Martinique
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Mauritania
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Mauritius
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Mayotte
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Mexico
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Monaco
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Mongolia
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Montenegro
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Montserrat
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Morocco
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Namibia
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Netherlands
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Netherlands Antilles
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
New Caledonia
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
New Zealand
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Nicaragua
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Niger
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Northern Mariana Islands
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Norway
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Oman
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Panama
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Papua New Guinea
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Paraguay
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Peru
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Poland
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Portugal
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Puerto Rico
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Qatar
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Reunion
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Romania
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Saint Barthelemy
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Saint Kitts And Nevis
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Saint Lucia
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Saint Martin
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Saint Vincent And Grenadines
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Samoa
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
San Marino
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Sao Tome And Principe
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Saudi Arabia
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Senegal
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Serbia
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Seychelles
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Singapore
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Slovakia
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Slovenia
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Solomon Islands
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
South Africa
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Spain
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Suriname
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Swaziland
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Sweden
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Switzerland
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Taiwan
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Tanzania
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Togo
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Tonga
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Trinidad And Tobago
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Tunisia
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Turkey
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Tuvalu
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
United Arab Emirates
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
United States
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Uruguay
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Vanuatu
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Vietnam
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Virgin Islands, British
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Virgin Islands, U.S.
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Yemen
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Zambia
Delivery service | Charges |
---|---|
Standard Delivery |
£20.00 |
Zambia
Please note some items are classed as freight and are restricted from the normal delivery terms and pricing structure. If a delivery quote is required it will be displayed on the product page in the delivery information area and can be arranged by adding to the basket and following the steps.
You may also want to see our delivery terms and conditions.
ADDITIONAL DELIVERY INFORMATION
- All orders are trackable via the DPD site & a 1 hour delivery window notification will be sent via SMS or Email
- *Free UK Delivery is only applicable for UK Mainland areas (See above for postcodes which do not qualify for Free UK Mainland shipping)
- Majority of our parcels are sent via DPD
ALL OUR ITEMS ARE TRACKED
To ensure that your item is on its way to you, all consignments leaving The Towel Shop are tracked and tracking numbers are available upon request. Please note that tracking numbers will only be available when your order has been dispatched from our warehouse and the status is set to ‘shipped’. You will receive an email confirming that your order has been shipped. Please allow several hours for your tracking number to become valid.
DISPATCH TIME & TRACKING
Items ordered before 3pm on Monday to Friday are dispatched the same day provided all items are in stock. Items ordered Monday to Friday after 3pm will be dispatched within 24 hours of confirmed payment. If the payment is received over a public holiday or weekend, please allow for a few more days for your delivery. If you have any queries about delivery times, please call our helpline on 01204 455 755. Please note that in the rare instance when any of the products you order are not in stock at the time of placing your order, we will notify you of the delay.